Vi Launches India’s First Recharge-linked Handset Theft & Loss Insurance for Prepaid Customers..
Varahi media.com online news,MUMBAI, December 16, 2025: Vi (Vodafone Idea), India’s leading telecom operator, has announced the launch of an industry-first initiative: Recharge-linked Handset
Varahi media.com online news,MUMBAI, December 16, 2025: Vi (Vodafone Idea), India’s leading telecom operator, has announced the launch of an industry-first initiative: Recharge-linked Handset Theft & Loss Insurance for its prepaid customers across both iOS and Android devices.
Vi is the only telecom operator in India to offer this integrated protection, addressing a significant market gap as traditional policies often only cover damage.
Vi aims to simplify the process of device protection, offering coverage of up to ₹25,000 for handset theft or loss with select prepaid recharge packs starting at just ₹61.
Affordable Protection Integrated into Recharges
This innovative offering directly tackles the high cost and complexity associated with traditional insurance.
By embedding the insurance premium into standard prepaid recharges, Vi makes protection affordable and accessible to a wider customer base, especially crucial given that 85.5% of Indian households own a smartphone (MoSPI, May 2025).
The handset theft & loss insurance is available through three economical packs, which combine data benefits with robust insurance validity:
| Product MRP | Sum Insured | Telco Benefit | Handset Insurance Validity |
| ₹61 | Up to ₹25,000 | 2GB for 15 days | 30 days |
| ₹201 | Up to ₹25,000 | 10GB for 30 days | 180 days |
| ₹251 | Up to ₹25,000 | 10GB for 30 days | 365 days |
Simplified and Digital-First Claim Process
The new offering replaces complicated claim procedures with a simplified, digital-first journey. By leveraging existing customer data, Vi significantly minimizes paperwork and accelerates resolution times, enhancing convenience and customer experience.
By bundling handset protection with everyday prepaid packs, Vi extends crucial insurance offerings beyond traditional distribution channels, eliminating the hassle of separate purchases.
Continuing the Innovation Streak
This theft and loss insurance is the latest addition to Vi’s suite of value-added and resilient digital experiences.
Other innovative prepaid segment offerings include:
Hero Unlimited: Unlimited high-speed night data and weekend data rollover.
Super Hero/NonStop Hero Plans: Unmatched 12-hour or 24-hour unlimited data with no daily quota restrictions.
On the postpaid front, the Vi Max offers include benefit selection and India’s largest shared data pool for families.
The new recharge-linked insurance plan reinforces Vi’s position as a customer-centric provider committed to creating reliable and stress-free digital experiences.
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