Airtel Payments Bank Becomes the First Payments Bank to Integrate I4C’s Real-Time API for Enhanced Customer Security

Varahi media.com online news,India,February 13th,2025: In a significant move to enhance customer security, Airtel Payments Bank has become the first payments bank in India to integrate its systems with the Indian Cybercrime Coordination Centre (I4C) through the Ministry of Home Affairs (MHA) API.

This integration with the National Cybercrime Reporting Portal (NCRP)-Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) enables real-time information sharing, allowing faster response to cybercrime complaints.

Airtel Payments Bank is among the first four banks to adopt this advanced API integration, reinforcing its commitment to fighting financial fraud and safeguarding customer interests.

Strengthening Cybercrime Response with Real-Time Data Sharing

With this integration, Airtel Payments Bank can now automate fraud reporting processes that were previously handled manually. The system provides instant access to crucial details, including complaint numbers, mobile numbers, account details, reported fraud amounts, and transaction references. This real-time exchange of information between Airtel Payments Bank, I4C, and the Ministry of Home Affairs enables swift action to prevent further misuse of compromised accounts.

ఇది కూడా చదవండి..స్వామిమలై శ్రీ స్వామినాథ స్వామిని దర్శించుకున్న పవన్ కళ్యాణ్

ఇది కూడా చదవండి.. తిరువల్లం శ్రీ పరశురామ క్షేత్రాన్ని దర్శించిన ఉప ముఖ్యమంత్రి పవన్ కళ్యాణ్

Ganesh Ananthanarayanan, Chief Operating Officer, Airtel Payments Bank, stated:

“At Airtel Payments Bank, customer safety remains our top priority. Our integration with I4C and the Ministry of Home Affairs reinforces our commitment to staying ahead in the fight against financial fraud. This real-time API integration ensures quicker resolution of fraud cases reported on the National Cybercrime Reporting Portal (NCRP) and strengthens our security measures to protect our customers.”

Regulatory Push for Stronger Fraud Prevention

The Reserve Bank of India (RBI), in collaboration with the Ministry of Home Affairs, has issued a comprehensive advisory to banks and financial institutions based on inputs from I4C. The Department of Financial Services (DFS) has also directed all banks to integrate with the National Cybercrime Reporting Portal (NCRP) to implement mitigation strategies against fraudulent transactions.

Read this also..Quality Power Electrical Equipments Limited to Launch IPO on February 14, 2025

Read this also..JSW Group Recognized as “Investor of the Decade” at Invest Karnataka 2025

Following this integration, Airtel Payments Bank and other banks have witnessed a significant reduction in fraud-related turnaround time, ensuring that illicit funds are contained within the digital financial ecosystem before they can be withdrawn or misused.

AI-Powered Security for a Digital-First Future

Airtel Payments Bank has deployed an AI and Machine Learning (ML)-powered security suite to enhance fraud detection and prevention. This technology-driven approach aligns with the bank’s broader strategy to proactively tackle financial fraud in an increasingly digital world.

With this pioneering API integration, Airtel Payments Bank sets a new industry benchmark for cyber fraud prevention, reaffirming its role as a leader in secure and transparent digital banking solutions.

About Author